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Clear terms

Terms of sale

The key terms that apply when you browse the store or place an order.

01

About these terms

These terms apply to purchases from the cazy online store. They do not remove any mandatory rights you have under consumer law. You must be at least 18, or have permission from a parent or legal guardian, to place an order.

02

Products and compatibility

Choose the exact iPhone model before adding a case. Product colours can appear slightly different depending on the screen and lighting, but we aim to present them accurately.

cazy products are not manufactured, sponsored or endorsed by Apple Inc. Apple and iPhone are trademarks of Apple Inc.

03

Orders and contract formation

Your order is an offer to buy. A contract is formed when we send an order acceptance or dispatch confirmation. We may cancel and refund an order before acceptance if stock, pricing or payment information is materially incorrect, or if fraud checks reasonably require it.

04

Prices and payment

Prices are shown in euros and include applicable VAT unless clearly stated otherwise. Delivery charges and discounts are shown before payment. Payments are processed securely by Stripe; we do not receive your full card number.

05

Delivery, withdrawal and refunds

Our Shipping page explains delivery estimates and our Returns page explains the EU withdrawal process, reasonable inspection, refund timing and faulty-goods rights. Those pages form part of these terms.

06

Liability and governing law

Nothing excludes liability that cannot legally be excluded, including liability for fraud or mandatory consumer protections. We are not responsible for losses that were not reasonably foreseeable or for business losses arising from a consumer purchase.

Greek law applies, without depriving EU consumers of mandatory protections available in their country of residence. Consumers may bring claims before courts available under applicable EU rules.