Customer support
Email: hello@cazy.gr
We aim to reply within 2 working days, Monday to Friday, excluding Greek public holidays.
Order and delivery help
For the fastest answer, include your order number, the email used at checkout and a short description. For damaged or incorrect items, attach clear photos of the item and parcel.
Returns
To withdraw or request a return, email us within the relevant period. Read the full process on our Returns & withdrawal page before sending anything, because the return address may differ from the dispatch location.
Privacy requests
Use the subject “Privacy request” and tell us what right you wish to exercise. We may need to verify your identity before disclosing or changing personal information.
Business details
Verified legal and registration details will be listed on our Business information page before checkout accepts live orders.